PIF TICK certification, a nationally recognised quality mark, shows that our patient information meets the criteria for accuracy, clarity, accessibility, and evidence-based content. By going through the PIF TICK accreditation process, we’ve been able to improve how we develop and review our health information materials.
This ensures that patients, families, and members of the community can trust the information we provide, knowing it’s reliable, current, and easy to understand. Most importantly, it allows our teams to focus on what truly matters – supporting people to make informed decisions about their health and care.
Information for patients
High quality evidence-based information for patients is an important part of the patient experience and the informed consent process. However, for 43% of people health information is too complex.
If you would like patient information in another language or format such as EasyRead or Braille, please telephone 0116 250 2959 or email [email protected]
Look out for the PIF TICK logo on UHL leaflets, digital resources, and patient information – it’s your sign of quality and trust.
Contact details
- Phone:
- 0116 258 8355
- Opening times:
- 9am to 5pm, Monday to Friday