Michelle Smith joined UHL in October 2022 from the Bristol Health and Care system, where she led Communications and Digital Development for three years, driving strategic transformation across the region.
Previously, she served as the NHS Regional Lead for Communications and Engagement across the Midlands and East of England, successfully developing innovative stakeholder, community, and digital campaigns.
At UHL, Michelle oversees both internal and external communication strategies – managing narrative, media relations, and community engagement to support major programmes such as the ‘Our Future Hospitals’ redevelopment. She champions transparent, inclusive dialogue, embedding engagement with seldom-heard communities into the Trust’s core outreach.
Michelle studied at the University of Leicester. She sits on the UHL Communications Leadership Group and advises digital transformation forums for NHS England.