UHL Apprenticeship and Development Centre

The UHL Apprenticeship and Development Centre refers to a training facility run by University Hospitals of Leicester NHS Trust (UHL) that focuses on supporting staff development through apprenticeships, health screening qualifications  as well as employability and career progression.

The Centre typically offers:

  • Apprenticeship Programmes: For both clinical and non-clinical roles, ranging from entry-level to advanced qualifications.
  • Professional Development: Qualifications in health screening to help staff upskill or retrain.
  • Career Pathways: employability programmes, guidance and support for career progression within the NHS.
  • Mentoring and Coaching: Often includes access to mentors or coaches to support learning.
  • Support for learners in terms of wellbeing, counselling, study buddy, personal development
  • Celebration events for apprenticeship completions.

Who this could apply to:

  • Managers seeking development opportunities for their teams including functional skills, employability skills and qualifications.
  • Existing staff in health and social care looking to develop their careers.
  • New to organisation staff entering health and social care through apprenticeship routes.

Individuals working in health and social care across Leicester, Leicestershire and Rutland must be in an appropriate role to access the education and have their line managers support. Staff can work in any organisation e.g. Loros, Nuffield, LPT, GP, care home, social care, UHL providing their role is suitable for the programme they wish to study. Course fees are typically funded by the national apprenticeship levy (this can be moved from organisations with a surplus to organisations who need levy if funds don’t naturally exist). 

An employee pay and conditions are not altered by completing an apprenticeship education programme i.e. an existing staff member would not be changed to apprentice pay unless they had applied for a role with that pay. 

For any enquiries about apprenticeship education programmes please email [email protected] 

The Centre is rigorously inspected by a range of external organisations and holds accreditation for Information, Advice and Guidance with Matrix.

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The portfolio of apprenticeships delivered includes:

Customer Service Level 2 

This is an excellent programme written by health and social care staff, delivered by staff who understand health and social care needs. It enables an organisations workforce to be developed to support internal and external stakeholders and patients. Taking a look at values and behaviours, complaint management, stakeholder engagement and communication. The programme is equivalent to 5 GCSEs and supports the individual to attain, if required, the right level of maths and English for a role in this profession at this level. 

This is available for new to organisation or existing colleagues. A podcast can be found below which describes the elements in more details. 

Business Administration Level 3 

Whether you are new to an organisation or developing a range of administration skills to help support a move into a supervisor or team leader role this programme is valuable. It is written by health and social care staff and delivered by staff that understand the world in which health and social care operates. The programme covers a range of administration professional skills as well as exploring business communication, coaching, budgets and project management. The programme is equivalent to 2 A levels and supports the individual to attain, if required, the right level of maths and English for a role in this profession at this level. 

This is available for new to organisation or existing colleagues. A podcast can be found below which describes the elements in more details.

Healthcare Support Worker Level 2 and Senior Healthcare Support Worker Level 3 

These are programmes specifically designed to help start and develop an individual’s clinical career. Written in conjunction with employers to ensure it meets the organisation’s needs. The programmes are equivalent to the following; level 2 is equivalent to 5 GCSEs and Level 3 is equivalent to 2 A levels. All individuals are supported to attain, if required, the right level of maths and English for a role in this profession at this level. Ideal progression qualifications to progress to e.g., Nursing Associate apprenticeship and in turn Registered Nurse apprenticeship. This is available for new to organisation or existing colleagues.

Read our full Ofsed report (2021)