Behind every successful healthcare team is a dedicated group of administrative and clerical professionals who keep things running smoothly. NHS admin and clerical staff play a crucial role in supporting patient care by managing appointments, medical records, communications, and much more.
These roles are varied and essential — from receptionists greeting patients and managing clinic schedules, to medical secretaries preparing reports and coordinating with clinical teams, to finance and HR teams ensuring the Trust operates efficiently.
If you enjoy organising, problem-solving, and helping people, a career in NHS administration offers a rewarding and fast-paced environment where no two days are the same. Strong communication skills, attention to detail, and the ability to work well under pressure are key to success in these roles.
Many positions offer clear career pathways, with opportunities for training and progression into specialist areas such as health information management, coding, or leadership roles within the NHS.
Whether you’re just starting out or looking to build on your existing skills, a role in NHS administration and clerical services means you’ll be at the heart of healthcare, making a real difference to patients, staff, and the wider community.
Interested in learning more?
Explore the range of roles and find out how to get started on the NHS Health Careers – wider healthcare team roles page.