If you need help urgently and it isn’t life threatening, please use NHS 111 to be directed to care in the right place for your needs.
Emergency care
Unless your condition is life or limb threatening, please don’t just turn up at the emergency department. If you do, and you don’t need to be there, you will be redirected to a more appropriate service for your needs.
Where to find urgent care
There are 13 urgent care locations in Leicester, Leicestershire, and Rutland. It is advisable to use NHS 111 to ensure you are guided to the most appropriate service with a confirmed appointment time or arrival time slot. This will minimise waiting times and, for locations where there are fewer appointments available, it will avoid long waits or signposting to alternative services. For most services, walk-in capacity is available.
NHS 111 can help 24 hours a day, seven days a week. You can either call 111, use NHS 111 online or use the NHS App. All three routes will ensure that you are assessed and, if you need to be seen, an appointment can be arranged at a local service, such as an urgent care or urgent treatment centre.
The following locations can be used without an appointment:
- Loughborough Urgent Treatment Centre
- Oadby Urgent Treatment Centre
- Merlyn Vaz Urgent Treatment Centre
- Market Harborough Urgent Care Centre
- Lutterworth Urgent Care Centre
- Enderby Urgent Care Centre
- Melton Mowbray Urgent Care Centre
- Oakham Urgent Care Centre
If you think you might need an X-ray, there are three locations in Leicester, Leicestershire, and Rutland that can be used instead of the emergency department without an appointment. These are:
- Loughborough Urgent Treatment Centre
- Market Harborough Minor Injury Unit (due to a limited waiting area, patients are advised to use NHS111 before travelling to avoid having to return later)
- Oakham Minor Injury Unit
Melton Minor Injury Unit can be used without an appointment for minor injuries not expected to require an X-ray.
Find out more about urgent care services in Leicester, Leicestershire and RutlandUrgent mental health support
24/7 support is available over the phone. Call NHS 111, selecting option 2 for mental health. This number is open 24 hours a day and is totally free and confidential.