Have you considered other ways to travel?
Before choosing to drive to the hospital, please consider whether you could use public transport, walk or cycle instead. Our hospital sites can become very busy, and choosing sustainable travel options can help reduce traffic and improve access for those who need to travel by car.
Alternative options include:
- Park and Ride options: Park and Ride does not come directly to Glenfield Hospital, but you can change onto a bus service, for example, Hopper or First 14, to travel to Glenfield Hospital. You can find more information and timetables on the Park and Ride website. For information about other public transport options, visit the How to get to page.
- Hospital Hopper: the Hospital Hopper is a fully electric shuttle service running every 30 minutes. You can find more information on the bus route and timetables on the Centrebus website.
- Train: the Hospital Hopper links the station with the hospitals and departs from outside the train station.
- Cycle: parking exists for cycles and motorbikes at the main entrance of each hospital.
The Choose How You Move journey planner can help you find alternative travel options for your journey.
Car parking
A patient transport service is available for patients who cannot travel to, or from, our hospitals for non-emergency treatment because they have a medical need that prevents them from using private or public transport. You can find out more and see eligibility information here.
The main patient and visitor car park at Glenfield Hospital operates an automatic number plate recognition (ANPR) system on a pay-on-foot basis. Simply park your vehicle, attend your appointment or visit, and then pay at one of the pay stations before exiting the car park.
The car parks are accessible from Glenfrith Way (A563) and Groby Road (A50).
Car Park South operates on a pay and display basis. When you arrive, you need to purchase the appropriately timed ticket and display this in the front window of your vehicle.
Please note pay-and-display machines accept cash only. However, card payments can be made at the car park office, open 8am to 4pm.
Car parking machines accept card and coin payments. The Car Park Office is open 8am to 4pm, if you require assistance.
Cycle and motorbike parking
Parking exists for cycles and motorbikes at the main entrance to each of the hospitals, for more detailed locations see the hospital site maps. Parking is free for cycles and motorbikes.
Charges
Daily charge for patients and prime carers
The daily ticket is available to patients and prime carers. It costs £8.00 and is available from the car park office onsite. The daily ticket expires at the end of the day it is purchased on.
Standard charges
| Duration | Tariff |
| Up to 30 mins | Free |
| Up to 1 hour | £2.20 |
| 1 to 2 hours | £3.80 |
| 2 to 3 hours | £4.40 |
| 3 to 4 hours | £5.90 |
| 4 to 8 hours | £8.70 |
| 8 to 12 hours | £11.30 |
| 12 to 24 hours | £13.30 |
| Night tariff 8pm to 6am | £3.00 |
| Motorbikes | Free |
Patient and carer saver tickets (not valid for staff)
| Daily | £8.00 |
| Weekly | £22.00 |
| Monthly | £73.30 |
| Saver | £25.00 (but you will receive £50.00 of parking credit) |
| Inpatient for over 6 weeks | Free (for prime carers with proof of car park usage) |
Reducing your charge
If you are delayed through no fault of your own or have extended treatment that lasts longer than four hours, you or your carer can apply for a discount to reduce your car park fee to the daily rate of £8.00. Only one person may claim the discount for each patient.
To claim the £8.00 maximum charge you must:
- Ask a member of staff on the ward or department to sign, date and write the time you leave on your appointment card, letter or a compliments slip
- Take the signed, dated and time stamped appointment card, letter or compliments slip to the car park office for your discount. The time on your card must be within a reasonable period of the time you show it to the car park office.
Exemptions
- Free for stays under 30 minutes
- Drop-off points: Max 20 minute stay near main hospital entrances
- Restricted areas: Avoid red-marked zones; non-compliance will be enforced
Free parking eligibility
- Primary carers: Free parking is available from week seven if a patient has stayed over six weeks. One exemption per patient, transferable between carers (proof of use required). To obtain this, the carer must visit the car park office with the patient number and explain they are the carer of a patient that has been in hospital for more than six weeks. This information will be verified against the patient database and a free pass produced if eligible. If a second person requests a pass for the same patient they will be declined.
- Transferable weekly/monthly passes across all three acute sites.
- Patients on benefits: Parking charges can be reimbursed (hospital and public car parks). If you need to claim for your healthcare travel cost expenses, you can apply online orcomplete a HC5(T) Form and make a claim by post. The HC5(T) Forms can be found at the Car Parks Office.
- Frequent users: Attending 3+ times per month for 3+ months may claim reimbursement.
- Keep receipts and appointment letters
- If you need help, contact the team on 0116 502 7421
- Parents of overnight children (17 years and under): Free parking from 7:30pm to 8am.
- One car per visit
- Present ticket and child’s ‘S number’ at car park office
Blue badge holders
Blue badge holders park for free when they visit any of our hospital sites for their appointment.
Barriered car park
You can scan the barcode on your badge at any of our pay machines, before leaving the barriered car park at the Glenfield Hospital.
- Enter your vehicle registration number, and press ‘accept’
- Scan the barcode on the rear side of your badge
- You will see a confirmation message reading ‘Payment Complete’ on the screen
- Drive to the exit
You have 30 minutes to exit the car park after scanning your badge. If you have any issues while scanning the blue badge at the pay machine, or the car park barrier will not lift when you reach it, please press the intercom button to speak to a member of our team.
Non-barriered car park
If there is no barrier at the car park entrance or exit – for example, at the South car park -please keep your blue badge on display within your vehicle throughout your stay.
This system is for blue badge holders only. Misuse could lead to a fine of £80, reduced to £45 if paid within 14 days.
Support is available. If you are on site, visit the car parking office from 8am to 4pm, Monday to Friday, or call 0116 258 3151. For any queries in advance of your visit, you can also email [email protected]. We aim to respond to all emails within two working days.
Unauthorised parking
Vehicles parked in unauthorised areas will be recorded and dealt with appropriate to the disruption caused. Unauthorised parking may result in one of the following options:
- Notification of inappropriate parking
- Parking charge notice
The penalty charge will be set at £80 with a payment period of 28 days, but reduced to £45 if payment is made within 14 days. These charges follow guidance from the British Parking Association.
Car park office location
The car park office can be found near the main entrance on the ground floor. Walk in the main entrance, past the shop (on the right), the office is opposite the cash point.
The office is open 8am to 4pm, Monday to Friday.