Have you considered other ways to travel?
Before choosing to drive to the hospital, please consider whether you could use public transport, walk or cycle instead. Our hospital sites can become very busy, and choosing sustainable travel options can help reduce traffic and improve access for those who need to travel by car.
For information about other ways to travel, visit the How to get to page. The Choose How You Move journey planner can help you find alternative travel options for your journey.
Alternative options include:
- Park and Ride options: the Park and Ride service from Enderby stops at the Leicester Royal Infirmary. It operates every 15 minutes from 7am to 7pm, Monday to Friday. The service also operates at the weekend. You can find more information and timetables on the Park and Ride website.
- Hospital Hopper: The Hospital Hopper is a fully electric shuttle service running every 30 minutes, Monday to Friday, hourly on Saturdays, and hourly during peak times on Sundays. It links Leicester Royal Infirmary, Leicester General Hospital, and Glenfield Hospital with key locations including Beaumont Leys, Hamilton Centre, Leicester Railway Station, Ashton Green, and the Park and Ride at St Nicholas Circle. You can find more information about the bus route and timetables on the Centrebus website.
- Train: the Hospital Hopper links the station with the hospitals and departs from outside the train station.
- Cycle: parking exists for cycles and motorbikes at the main entrance of each hospital.
Car parking
Most hospital car parks at the Leicester Royal Infirmary operate an automatic number plate recognition (ANPR) system on a pay-on-foot basis. Simply park your vehicle, attend your appointment or visit, and then pay at one of the pay stations before exiting the car park.
The main multi-storey car park is accessed via Havelock Street and open 24 hours a day, every day. A one-way system is in place meaning most vehicles exit via Aylestone Road.
The Adult Emergency Department Car Park operates on a pay-and-display basis. When you arrive, please purchase a ticket for the required duration and display it clearly in your vehicle’s front windscreen.
Car parking machines accept card and coin payments. The Car Park Office is open 8am to 4pm, if you require assistance.
Cycle and motorbike parking
Parking exists for cycles and motorbikes at the main entrance to each of the hospitals, for more detailed locations see the hospital site maps. Parking is free for cycles and motorbikes.
Charges
Daily charge for patients and prime carers
The daily ticket is available to patients and prime carers. It costs £8.00 and is available from the car park office onsite. The daily ticket expires at the end of the day it is purchased on.
Standard charges
| Duration | Tariff |
| Up to 30 mins | Free |
| Up to 1 hour | £2.20 |
| 1 to 2 hours | £3.80 |
| 2 to 3 hours | £4.40 |
| 3 to 4 hours | £5.90 |
| 4 to 8 hours | £8.70 |
| 8 to 12 hours | £11.30 |
| 12 to 24 hours | £13.30 |
| Night tariff 8pm to 6am | £3.00 |
| Motorbikes | Free |
Patient and carer saver tickets (not valid for staff)
| Daily | £8.00 |
| Weekly | £22.00 |
| Monthly | £73.30 |
| Saver | £25.00 (but you will receive £50.00 of parking credit) |
| Inpatient for over 6 weeks | Free parking (for prime carer with proof of car park usage) |
Reducing your charge
If you are delayed through no fault of your own or have extended treatment that lasts longer than four hours, you or your carer can apply for a discount to reduce your car park fee to the daily rate of £8.00. Only one person may claim the discount for each patient.
To claim the £8.00 maximum charge you must:
- Ask a member of staff on the ward or department to sign, date and write the time you leave on your appointment card, letter or a compliments slip
- Take the signed, dated and time stamped appointment card, letter or compliments slip to the car park office for your discount. The time on your card must be within a reasonable period of the time you show it to the car park office.
Exemptions
- Free for stays under 30 minutes
- Drop-off points: Max 20 minute stay near main hospital entrances
- Restricted areas: Avoid red-marked zones; non-compliance will be enforced
Free parking eligibility
- Primary carers: Free parking is available from week seven if a patient has stayed over six weeks. One exemption per patient, transferable between carers (proof of use required). To obtain this, the carer must visit the car park office with the patient number and explain they are the carer of a patient that has been in hospital for more than six weeks. This information will be verified against the patient database and a free pass produced if eligible. If a second person requests a pass for the same patient they will be declined.
- Transferable weekly/monthly passes across all three acute sites.
- Patients on benefits: Parking charges can be reimbursed (hospital and public car parks). If you need to claim for your healthcare travel cost expenses, you can apply online orcomplete a HC5(T) Form and make a claim by post. The HC5(T) Forms can be found at the Car Parks Office.
- Frequent users: Attending 3+ times per month for 3+ months may claim reimbursement.
- Keep receipts and appointment letters
- If you need help, contact the team on 0116 502 7421
- Parents of overnight children (17 years and under): Free parking from 7:30pm to 8am.
- One car per visit
- Present ticket and child’s ‘S number’ at car park office
Blue badge holders
Blue badge holders park for free when they visit any of our hospital sites for their appointment.
Barriered car parks
If you are parked in a blue badge bay, please keep your badge on display in your vehicle until you are ready to leave.
When you are ready to leave, take your badge to a pay machine and complete the following steps:
- Enter your vehicle registration number, and press accept
- Scan the barcode on rear side of your badge
- You will see the confirmation message ‘Payment Complete’ on screen
- Drive to the exit. You have 30 minutes to exit the car park after scanning your badge.
Intercom buttons are available at our pay machines and at the car park barriers. If you experience issues scanning the blue badge at the pay machine, or the barrier will not lift when you reach it, please press the intercom button to speak to a member of our team.
Non-barriered car parks
If there is no barrier at the car park entrance or exit – for example, the small pay and display car park near to the adult emergency department – please keep your badge on display within your vehicle throughout your stay.
This system is for blue badge holders only. Misuse could lead to a fine of £80, reduced to £45 if paid within 14 days.
Support is available. If you are on site, visit the car parking office from 8am to 4pm, Monday to Friday, or call 0116 258 5295. For any queries in advance of your visit, you can also email: [email protected]. We aim to respond to all emails within two working days.
Unauthorised parking
Vehicles parked in unauthorised areas will be recorded and dealt with appropriate to the disruption caused. Unauthorised parking may result in one of the following options:
- Notification of inappropriate parking
- Parking charge notice
The penalty charge will be set at £80 with a payment period of 28 days, but reduced to £45 if payment is made within 14 days. These charges follow guidance from the British Parking Association.
Car park office location
The car park office can be found on the ground floor of the Windsor building. From the Havelock Street car park, enter the building, pass reception on your left, go to the corridor’s end, turn right, and walk toward the orange walls. Before reaching them, the corridor widens – turn left then immediate left again. Buzz at the door to enter.
The office is open 8am to 4pm, Monday to Friday.