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Information for carers

This page is designed to help family members and carers access the advice and support that’s right for them.

A carer is anyone – whether a family member, friend, or neighbour – who provides support to someone who, due to age, illness, disability, or addiction, cannot manage on their own. This includes adult carers as well as children and young people with caring responsibilities.

We recognise the vital role carers play in supporting patients – both before hospital admission and after discharge. We are committed to recognising and involving carers as partners in care.

If you are a carer, we want to ensure you feel supported and included during the hospital stay of the person you care for. With their consent, we will involve you in their care planning and discharge arrangements.

If you are a carer and become a patient yourself, please inform hospital staff about your caring responsibilities so we can support you appropriately.

We are here to listen and explore how we can help you in your caring role.

Community based carers support

If you are a carer and looking for local support, the following organisation may be helpful:

Support for Carers Leicestershire
This county-wide service supports the 7,000+ carers across Leicestershire. It offers a dedicated telephone advice line and a range of services designed to help carers in their day-to-day lives.
Telephone: 0845 689 9510
Visit the Support for Carers Leicestershire website

Young carers

A young carer is a child or young person under the age of 18 whose life is significantly impacted by caring for a family member with a physical illness or disability, mental health condition, sensory or learning disability, or issues related to drug or alcohol use.

There is support available:

Barnardo’s CareFree Project
This project provides a wide range of practical and emotional support for young carers across Leicester and Leicestershire. It aims to help young carers balance their responsibilities with their education, wellbeing, and personal development.
Visit CareFree Project website

Young Carers Network
The Young Carers Network is an online community offering advice, support, and connection. It includes helpful information, discussion boards, and a chatroom where you can talk to other young carers. Trained youth workers are also available to offer guidance and support.
Visit the Young Carers Network website

Links to useful websites

  • Age Concern – useful information for older people. Phone 0116 299 2233 
  • Alzheimer’s Society – information and advice regarding caring for a person with dementia. Phone: 0116 231 1111
  • Carers Federation – support for carers of all ages
  • Caring for Someone – lots of useful info from the government
  • NHS.uk – information, advice and support for carers
  • The Carers Trust (fromerly Princess Royal Trust for Carers) – find out what help carers can get and chat to other carers online
  • Carers UK – provides information, advice, a web forum and a helpline that can advise on benefits and social care issues


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